Remember that phone update we mentioned? Unfortunately this did not happen on the day it was planned. The new date we have been given is Wednesday the 10th of May.

Our phone lines will be unavailable between 12:00pm – 2:00pm approximately.

Don’t worry, our contact number won’t be changing.

After the update, when you call the surgery you will have some options to choose from. This will help to direct your call in the best way.

We apologise for any inconvenience the downtime may cause & we thank you in advance for your patience whilst this work is carried out.

April 28th, 2017

We have a new addition to the Levenside family from Tuesday 2nd of May.

Dr Parvinder Dhillon is our new GP partner. He will be working full days on Tuesdays, Wednesdays & Friday mornings.

We wish a him warm welcome!

April 28th, 2017

Minor illness nurse appointments are now available to book online.

As some of you may be aware, our practice nurse Gillian Bonar is a nurse practitioner who can see and prescribe for patients with minor illnesses. Gillian has a good range of appointments available from Monday – Thursday. A minor illness would be described as follows:

  • UTI
  • Cough
  • Sore Throat
  • Asthma Flare
  • Chest Infection
  • Emergency Contraception
  • Insect Bites
  • Rashes
  • Allergies
  • Conjunctivitis
  • Sinusitis

We would ask that these appointments only be used for minor illnesses. If you require to see Gillian for any other type of review, please contact the surgery and book your appointment by telephone.

April 21st, 2017

The Spring edition of our newsletter is now available! Click here to view.

April 20th, 2017

As mentioned before we will be updating our telephone system on Thursday 20th April 2017.

Our phone lines will be unavailable between 12:00pm – 2:00pm approximately.

Don’t worry, our contact number won’t be changing.

After the update, when you call the surgery you will have some options to choose from. This will help to direct your call in the best way.

We apologise for any inconvenience the downtime may cause & we thank you in advance for your patience whilst this work is carried out.

April 18th, 2017

You may remember completing a patient satisfaction survey for us in August 2016. The results of which you can read here. We are always striving for improvement and took your feedback on board.

In the next few days we will be sending out a further survey and we ask if you would complete this once again for us.

We will use the results of this 2017 survey to compare feedback and monitor the effects of the changes that we have made as a direct result of our first survey

Our aim is to use this feedback taken from a wide range of patients to make improvements based on what our patients want, and to improve the overall service we offer at Levenside Medical Practice in the future.

 

April 18th, 2017

Your GP surgery will be closed for the Easter holidays on Friday 14th & Monday 17th April.

If you are in need of medical attention during this time that cannot wait until we re-open, you can contact NHS 24 on 111.

If you are in need of immediate medical attention dial 999.

 

Remember to order your medication to cover this period & where possible allow 2 working days for us to process the request for you.

Your local pharmacies will maintain their normal opening times on Friday 14th, Saturday 15th & Sunday 16th, however if you find yourself short of your medication on Monday 17th your local pharmacy openings are:

Boots Pharmacy – 73 High Street Dumbarton Tel: 01389 763907 – 11:00am – 3:00pm

Boots Pharmacy – 167/169 Main Street Alexandria Tel: 01389 752606 – 10:00am – 2:00pm

 

From all at Levenside Practice, we would like to wish you all a Happy Easter!

April 6th, 2017

In response to patient feedback we are updating our telephone system later this month. We have been assured that the downtime will be minimal when implementing this change. We will update our news section here when we have been given an exact date for this to be carried out.

Thereafter, when contacting the practice you will be given options to choose from to help direct your call in the best way.

Don’t worry, our phone number won’t be changing!

April 6th, 2017

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