Newsletter – Autumn 2017
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October 27th, 2017
September Weekend 2017
The September weekend is upon us and the Health Centre will be closed on Monday the 25th September. We will re-open Tuesday 26th September.
If you find yourself short of medication, your local emergency pharmacies open on the holiday Monday are Boots High Street Dumbarton 11:00am – 3:00pm (Tel: 763907) & Boots Main Street Alexandria 10:00pm – 2:00pm (Tel: 752606).
If you require medical attention that cannot wait until we re-open on Tuesday the 26th, please contact NHS 24 on 111. If you are in need of urgent medical attention dial 999.
Have a great weekend!
September 22nd, 2017
From 12pm today (11th August) until Monday afternoon (14th August), our computer systems will be down. This is to combine our computer systems with the former Dr Neilson & McGonagle practice.
We will be holding emergency surgeries only during this time. After 12pm today we will be unable to access your medical records or issue routine prescriptions. Our online booking services and text message reminders will also be unavailable during this time.
We ask that you only contact us if your enquiry is urgent. If you do find yourself short of essential medication during this time, please do contact us or approach your pharmacy who may be able to give you an emergency supply.
We thank you again for your support during our downtime and apologise for any delays and incovenience this may cause.
August 11th, 2017
We would like to welcome patients from the former Dr Neilson & Dr McGonagle practice.
Over the next few weeks both sites will be busy merging records.
During this period we will require some IT downtime falling over the 11th & 14th of August. Just like when our servers were updated, we will be running emergency surgeries and emergency prescription requests only over those 2 days.
We will keep you informed here re the downtime as well as via email & text updates.
We appreciate your support during this time to allow for these changes to take place.
August 1st, 2017
Greetings & Farewells
This week is the rotation of Registrars (Trainee GP’s).
We will be saying goodbye to Dr Enjie Ibrahim who was with us for six months.
Come Wednesday, we will be welcoming back Dr Pete Hodgins & Dr Karin Saunders for another year of their training. On the same day, we will be welcoming a new trainee Dr Augustina Esiovwa for a six month placement.
July 31st, 2017
Bank Holiday Monday
Please note the practice will be closed on Monday 17th July for a Bank Holiday. We will re-open again on tuesday morning.
Emergency Pharmacies are
Boots – High St Dumbarton 01389 763 907
Boots – 98 Sylvania Way Clydebank – 01419522217
Boots – Main St Alexandria – 01389 752 606
July 13th, 2017
Patient Focus Group Suggestions Box
You may have received a text message from us letting you know about our suggestion box at reception.
This suggestion box is reviewed and discussed by our Patient Focus Group who of course like you, are patients at Levenside practice.
It is a place for you to offer your suggestions on how you feel we could improve our services.
We understand that getting to the surgery isn’t always easy, so if you would like to add to the suggestions box via online, you can use our Contact Form addressing your message to ‘PATIENT FOCUS GROUP’.
June 26th, 2017
Essential Maintenance Complete
We would like to thank you for your patience and understanding whilst our systems were down on Thursday & Friday of last week.
Our server upgrade is complete and normal service has resumed!
June 26th, 2017