Information on our telephone queuing system

Levenside are currently receiving a high volume of calls daily. Please note the current telephone system, installed in November 2020, Read More…

In the event of patients wishing to lodge a complaint with the practice, our Operational Manager will be happy to discuss any concerns and can give you details of our in-house complaints procedure.

This will not affect your right to complain to the Health Board if your complaint is not dealt with to your satisfaction at Practice Level.