Changes to the way you order online prescriptions
We all want more reliable and convenient services in our day to day lives.
That’s why moving forward from the 1st of August, we will be streamlining our online services to using ‘Patient Access’ as our one stop shop for ordering your prescriptions and booking your appointments online. We will be removing the online prescription form option due to NHS mail at times blocking messages from our inbox.
Patient Access allows you to book your GP, Health Care Assistant and Nurse Minor Illness appointments online. You can also check and cancel your booked appointments with us and check the progress of any repeat prescriptions requested. When ordering your prescription, all your repeat medication will be listed. All you have to do is tick the items you require then submit your request to us. There is also a free text box if you require something that isn’t listed.
Patient Access requires you to obtain a pin number from us in person so you may set up your account. Once you have this you are good to go. There is also a handy app so that you may access these facilities on your mobile phone.
Next time you are in the area, pop into reception and request your Patient Access pin.
We think it’s great that you already use our online services & thank you for joining us in our online journey!
June 6th, 2017
Our computer systems will be down over the 22nd & 23rd of June 2017.
Unfortunately we can only offer triaged emergency appointments during this time.
We ask that you order any required medication at least two working days prior to this & only contact the surgery during this time if your enquiry is urgent.
We thank you in advance for your patience in this matter & apologise for any inconvenience caused.
May 24th, 2017
May Bank Holiday
Your GP surgery will be closed for the May bank holiday on Monday the 29th.
If you are in need of medical attention during this time that cannot wait until we re-open, you can contact NHS 24 on 111.
If you are in need of immediate medical attention dial 999.
We hope you have a lovely weekend!
May 24th, 2017
Phone Update – Round Two
April 28th, 2017
Welcome! To Our New GP Partner
We have a new addition to the Levenside family from Tuesday 2nd of May.
Dr Parvinder Dhillon is our new GP partner. He will be working full days on Tuesdays, Wednesdays & Friday mornings.
We wish a him warm welcome!
April 28th, 2017
Online! – Minor Illness Nurse Appointments
Minor illness nurse appointments are now available to book online.
As some of you may be aware, our practice nurse Gillian Bonar is a nurse practitioner who can see and prescribe for patients with minor illnesses. Gillian has a good range of appointments available from Monday – Thursday. A minor illness would be described as follows:
- Sore Throat
- Asthma Flare
- Chest Infection
- Emergency Contraception
- Insect Bites
We would ask that these appointments only be used for minor illnesses. If you require to see Gillian for any other type of review, please contact the surgery and book your appointment by telephone.
April 21st, 2017
The Spring edition of our newsletter is now available! Click here to view.
April 20th, 2017
Phone System Update
As mentioned before we will be updating our telephone system on Thursday 20th April 2017.
Our phone lines will be unavailable between 12:00pm – 2:00pm approximately.
Don’t worry, our contact number won’t be changing.
After the update, when you call the surgery you will have some options to choose from. This will help to direct your call in the best way.
We apologise for any inconvenience the downtime may cause & we thank you in advance for your patience whilst this work is carried out.
April 18th, 2017